Patient Support

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Patient Support Services (Unlimited 360° Solutions)

At SmartHealth, we specialize in delivering comprehensive Patient Support Programs (PSPs) designed to tackle the unique challenges faced by patients and healthcare providers. We focus on engaging patients and removing barriers—such as side effects, self-injection challenges, costs, and more—to help patients stay committed to their treatments. Through our personalized, omnichannel support programs, we empower patients to overcome obstacles and succeed on specialized therapies.

Patient Support

We design customized PSPs based on a deep understanding of patients’ challenges and needs. Our programs focus on engaging patients, managing side effects, enhancing motivation, and providing support with therapy costs. Our omnichannel approach ensures patients stay connected and committed to their treatments.

Patient Support

Early diagnosis is essential for successful treatment. At SmartHealth, we partner with local and international labs to provide diagnostic support, ensuring accurate, timely results that assist healthcare providers in making the right decisions for their patients.

Patient Education

Tailored patient education is at the heart of what we do. Our highly experienced team of patient educators and call center agents offer personalized education programs, all under the supervision of our expert advisory board.

Laboratory Services

We offer cutting-edge laboratory services, including portable X-rays, ECGs, and ultrasound scanners. Our services include home sample collection and delivery of results, ensuring patients get the care they need conveniently.

Adherence Programs

Ensuring patients stay on therapy is critical. We provide reminder services through digital tools and direct outreach from our skilled team, helping patients maintain their treatment schedules.

Home Nursing

Our home nursing services support patients requiring special treatments at home, such as IV therapy or injections. We also educate patients on how to self-administer medication safely and effectively.

Virtual Detailing

Keeping pace with digital transformation, we now offer virtual detailing services to reach more healthcare professionals (HCPs) with the support of our experienced medical representatives.

Rehabilitation

Our world-class rehabilitation services ensure patients receive the highest level of care from renowned specialists using the latest techniques and technologies.

Digital Solutions

Customized digital tools are key to the success of any patient program. SmartHealth provides a range of digital services, including mobile app development, web design, hosting, and storage, all designed to support patients and healthcare providers in a digital age.