1. Introduction
This Cookie Policy explains how Smart Health uses cookies and similar technologies across its websites, mobile applications, and digital platforms to recognize users and enhance their experience.
It explains what these technologies are, why we use them, and your rights to control their use.
2. Scope of Policy
This policy applies to:
- Smart Health websites
- Mobile applications (iOS & Android)
- Digital tools and integrated platforms (including APIs, SDKs, and third-party services)
3. What Are Cookies?
Cookies are small data files stored on your device (computer, tablet, or mobile) when you access digital platforms.
They are used to:
- Ensure proper functionality
- Improve performance and usability
- Support analytics and reporting
- Deliver personalized experiences
4. Types of Cookies We Use
a) Strictly Necessary Cookies (Always Active)
These cookies are essential for the operation of our platforms and cannot be disabled.
Examples:
- Authentication and login
- Security verification
- Form submission
✔ Do not require user consent
b) Functional Cookies (Require Consent)
Used to enhance user experience:
- Remember user preferences
- Language settings
- UI customization
c) Analytics Cookies (Require Consent)
Used to understand user behavior:
- Pages visited
- Session duration
- Traffic sources
All data is collected in aggregated and anonymized form where possible.
d) Marketing Cookies (Require Consent)
Used for:
- Personalized advertising
- Cross-platform tracking
- Campaign performance measurement
5. Consent Management
- Only strictly necessary cookies are enabled by default
- All other cookies require explicit user consent
- Implied consent (scrolling, browsing, or swiping) is not valid
Users can:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences
Consent is collected through a Cookie Consent Management Platform (CMP) interface.
6. Withdrawing Consent
Users can modify or withdraw consent at any time via:
- Cookie settings button (e.g., bottom-left corner)
- Preferences panel
Changes take effect immediately upon update.
7. Cookie Retention (Expiration)
- Cookies are retained only as long as necessary for their purpose
- Different cookies have different durations
- Maximum retention period: 13 months, unless renewed by user consent
8. Third-Party Technologies
We may use third-party tools that place cookies, including:
- Analytics providers
- Advertising platforms
- CMS systems
- APIs and SDKs
- External libraries and frameworks
All third parties are required to comply with applicable data protection regulations.
9. Detailed Cookie Inventory
Below is an example of the cookies used:
| Cookie Name | Type | Purpose | Provider | Duration |
|---|---|---|---|---|
| session_id | Necessary | User session management | Smart Health | Session |
| lang_pref | Functional | Store language preference | Smart Health | 6 months |
| _ga | Analytics | Website usage tracking | Google Analytics | 12 months |
| _fbp | Marketing | Ad performance tracking | Meta | 3 months |
⚠️ This table is maintained and updated regularly to reflect actual usage across all platforms.
10. Transparency and Updates
We are committed to:
- Maintaining a complete and updated cookie registry
- Providing clear and transparent information
- Updating this policy regularly to reflect changes
11. Contact Us
For any inquiries: